Shipping policy
Last updated: March 19, 2026
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations We currently ship to the United States, Canada, the United Kingdom, and Australia.
Delivery Times Estimated delivery time is 7-13 business days after your order has been processed and shipped. Please note that delivery times are estimates and may vary depending on your location, carrier delays, or customs processing.
Shipping Costs We offer free shipping on all orders.
Order Tracking Once your order has been shipped, you will receive a confirmation email with your tracking number. Please allow 2-3 business days for the tracking information to update.
Customs and Import Duties International orders may be subject to customs fees, duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Orders If your order has not arrived within 20 business days, please contact us at contact@grinpeak.com and we will do our best to resolve the issue promptly.
Contact For any shipping-related questions, please reach out to us at contact@grinpeak.com.
At Grin Peak, we are committed to transparency. Please note that:
- Products are accurately described on our website and will match their description upon delivery.
- We do not hold physical stock of all our products. Orders are fulfilled and shipped directly by our trusted suppliers.
- Delivery times are estimated between 7-13 business days from the date of purchase.
- In the rare event that a product becomes unavailable after your purchase, we will notify you immediately and issue a full refund.